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Staff Perceptions

This issue brief explores the importance of staff perceptions and staff-youth relationships; staff provide another critical level of understanding to what makes a facility successful at rehabilitating youths.

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About the author



PbS measures and monitors facility practices by collecting and reporting data from administrative records and survey responses from youths, staff and families to provide a holistic picture of the conditions and quality of life in residential facilities, highlights the practices that are effective in promoting youths’ healthy maturation and identifies those that are not. PbS data is reported every April and October.  PbS trains staff to use the information to change practices and support reforms implementing the adolescent development approach.